The Order Doesn’t End When The Customer Clicks Buy

Dropship Order Management

Making the sale is only part of the process. Retailers also need to ensure each order reaches the right customer on time.

ONE ORDER, SEVERAL MOVING PARTS

Here’s what a dropship order can involve:

Customer

Places the order via the retailer.

Retailer

Handles the client relations and the sales.

Manufacturer& Distributor

Delivers and supplies the product.

Website and systems

Shares information between people and platforms.

Without being connected, a simple order becomes emails, phone calls, manually entered data, and status reports.

It is essential to make the whole process seem easy despite all that is happening behind the scenes.

Keeping the Retailer in the Relation

Drop shipping should preserve the retailer’s customer relationship and make ordering clear. A well-organized process allows retailers to:

  • Offer products they don’t physically keep in stock
  • Expand their product line
  • Decrease the need for inventory
  • Fulfill orders directly to the customers
  • Facilitate coordination with the fulfillment process
  • Have a more unified customer experience

In addition, it will allow the manufacturers or distributors to support the dealers without forcing the retailers to keep all their products.

Selling More Products Without Filling Your Warehouse Space

Drop shipping lets retailers expand their product range without stocking every item, especially when the catalog includes:

Large or difficult-to-stock products: Products occupying much warehouse or showroom space.
Tailor-made products: Items that the customers want but do not necessarily have to be kept in local inventories.
Extended product lines: Additional products the retailers want to sell but do not want to take on the extra inventory.
Direct to customer orders: Products shipped directly to the customer’s address from the supplier.

It will allow you to increase the range of products without managing all of them physically.

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Matching the Digital Experience to the Fulfillment Model

Your website should clearly identify products available for drop shipping and provide details such as:

Product availability

The way of its fulfillment

The shipping locations

Delivery information

Whom to ask with the questions

JAST connects product information, ordering, and business systems to align your website with your operations and give customers key details before they order.

Tailored to Your Existing Systems

JAST tailors drop shipping solutions to your operations by integrating existing systems, including your website, ERP, and inventory, so product, order, and customer information flows between them.

A Better Order Does Not Have to Be More Complicated

The best drop ship experience is when the complexity is hidden behind the scenes.

The client gets the product

The retailer remains in the relationship with him

The supplier fulfills the order

the systems transmit the information

Let’s Discuss Drop Ship Order Management
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